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This section of the forum is for users who want a specific answer from a Bose employee. Posting here will notify a Bose employee by email, and the typical response times range from 4-24 hours if you post during service hours (see below) and 24-48 hours on weekends and US holidays.
You can also consider asking your question in the main part of the forum where one of our knowledgeable Bose user community members can help you.
Additional information can be found at the
L1 Wiki, where advice has been accumulated for the past 5+ years.
To post here, click on the "New" tab below and then the "Discussion" item below the tab to post your request.
