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Picture of SmoothJazzer
Posted
I recently did a radio show interview and brought my system with me to use in studio to play through.

I plugged it in to one of two outlets in the studio and although the light on beside the input was blinking (noting that the signal made it to the base, there was no sound coming out of the speakers.

When I got home and plugged it in, it worked fine. I'm assuming this is a power issue...would you suggest a Furman to "even" out the power - I think they show amps as well that are available.

Bry

PS I guess my real question after all this: If there isn't enough power, will the base unit still light up and show blinking signal activity, but not be able to push sound to the speakers?


Bryan
"Jazz, Pop, and Latin styles merge..."
www.BryanLubeck.com
 
Posts: 82 | Location: Chicago, IL | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Posted Hide Post
Hi Bryan - A similar thing happened to me at a gig once. Everything visually looked normal - all lights were lit - but no sound coming out.

It turned out to be that the tower section (L1) wasn't seated fully into the base. It seemed like it was in as far as it could go, but I pulled it out and pushed it back in a bit harder until I heard that "click" and then everything worked fine.
 
Posts: 874 | Registered: Mon October 20 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of Oldghm
Posted Hide Post
No sound, but all lights on....Just the opposite of my wife Smile.......Just kidding....Oldghm
 
Posts: 2003 | Location: Kentucky | Registered: Tue May 25 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of ASAT
Posted Hide Post
quote:
Originally posted by SmoothJazzer:
I recently did a radio show interview and brought my system with me to use in studio to play through.

I plugged it in to one of two outlets in the studio and although the light on beside the input was blinking (noting that the signal made it to the base, there was no sound coming out of the speakers.

When I got home and plugged it in, it worked fine. I'm assuming this is a power issue...would you suggest a Furman to "even" out the power - I think they show amps as well that are available.

Bry

PS I guess my real question after all this: If there isn't enough power, will the base unit still light up and show blinking signal activity, but not be able to push sound to the speakers?


What gittar-jonz said about the base connection plus I can't imagine something much wrong with the AC power in a broadcast studio. Unless you spend the big bucks ($400-up) for a power regulator/conditioner, they are pretty much a power-strip with worklights. "Regulator" is the key term.
 
Posts: 402 | Location: 3rd rock from the sun | Registered: Tue January 04 2005Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of Chuck-at-Bose
Posted Hide Post
I concur on all counts. Just in case, here's an example of what I've found to be a great voltage regulator - Had to have it for some of my more finnicky DSPs in the shadiest of nightclubs...

Jazzer, try Mr. Jonz' reseating idea and let us know if that condition happens again. Rest assured that we'll do whatever it takes to make it right...
 
Posts: 1421 | Location: Northeast US | Registered: Sun November 02 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of SmoothJazzer
Posted Hide Post
Yea...thought of the seating issue at the station...one of the first things to cross my mind so I reseated it a couple of times. Strange...well, if it happens again I will try to go through all the above again.

Strange, but still love it!


Bryan
"Jazz, Pop, and Latin styles merge..."
www.BryanLubeck.com
 
Posts: 82 | Location: Chicago, IL | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Posted Hide Post
SmoothJazzer,

If you can repeat the problem please let us know. We'll take care of you with a new PS1 and take your existing one in to the lab for testing/root-cause analysis.

Keep us posted,
Steve
 
Posts: 2560 | Location: Framingham, MA | Registered: Thu October 02 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of SmoothJazzer
Posted Hide Post
Steve...don't know how you keep track of all these messages, but I'm thankful you do.

I did repeat the phenomenon in a different venue. With some wiggling of cables (I think the PAS 1&2 connectors are loose) it corrected itself...but if the cable was loose...I don't think the signal light would have been blinking..so maybe the two are unrelated.

I've got shows coming up so can't be without the PAS, but also can't afford to have it go out onsite either...not sure what to do.


Bryan
"Jazz, Pop, and Latin styles merge..."
www.BryanLubeck.com
 
Posts: 82 | Location: Chicago, IL | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Research & Development

Picture of Ken-at-Bose
Posted Hide Post
Hi Bryan,

Call 877/335-2673. We'll take care of it.
 
Posts: 5027 | Registered: Mon October 13 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Posted Hide Post
SmoothJazzer,

Let's not take any chances here. Please call our tech support team at 877-335-2673 and tell them your situation, they'll get you a replacement power stand.

Steve (and Ken)
 
Posts: 2560 | Location: Framingham, MA | Registered: Thu October 02 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of SmoothJazzer
Posted Hide Post
Thanks...called and we are all set. Hopefully people reading this will know that this is EXACTLY why you should get this unit. Works great and if there is a hiccup its taken care of!


Bryan
"Jazz, Pop, and Latin styles merge..."
www.BryanLubeck.com
 
Posts: 82 | Location: Chicago, IL | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Posted Hide Post
This just happened to me last night with my jazz group. Fortunately I lived nearby and got a backup pos PA for the night. This morning I tried the Bose and it worked fine. Last night I got lights but no sound. I did hear the subwoofer when the bassist ran a line out from a Polytone but no vocals or nylon guitar sound from the tower or sub. I did reseat the tower several times and I guess it just didn't seat properly. That's all I can figure. I will be carrying the backup as insurance until I feel confident that the PAS will be ok. We've used it nearly a year without a hitch and really like the sound and portability. If there are any other possibilities that might cause this I'd like to know. Thanks
 
Posts: 10 | Registered: Sat March 27 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of ESH2004
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Jazzgitah,

I recently had the same problem on two PS systems. Both of which started acting up within a day of each other. In my case the sub was working too but not the speakers. I've had mine a year as well and used them a minimum of 5 nights a week. I wonder if the speaker connector inside the power stand starts to wear out after while. I called Bose and they quickly replaced my power stands with new ones. Everything is ok now. If it acts up again give Bose a call and they will get you squared away.
 
Posts: 16 | Location: Delray Beach, Florida | Registered: Thu November 13 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of Kyle-at-Bose
Posted Hide Post
Hi all. I would like to connect these two threads:
http://bose.infopop.cc/eve/forums?a=tpc&s=8206048934&f=3976055944&m=696108058&r=2511079551#2511079551

We've found that anyone who may have inserted the lower L1 improperly upside-down may damage the connector inside the PS1-L1 "nest". If you think that you may have done this, then please look at the connector on the PS1 and check that it's fully seated. A simple light push down with your thumb to the connector will verify that it's seated correctly. The second thing that can be checked (and something that we recently became aware of) is little silver metal plate that sticks out of the lower L1. Check the two screws to ensure that they are properly seated also. What makes me think that it's a connection issue is for the circumstances where the B1 is heard but none of the L1 is heard. We'll continue to watch and investigate this situation. Maybe pics of what I'm talking about may help too?


Kyle-at-Bose


Got Gain?
 
Posts: 1409 | Location: Bose Headquarters Framingham, MA | Registered: Thu October 16 2003Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of SmoothJazzer
Posted Hide Post
Actually - I just bought 3 more systems for the church and one of your reps will be there tomorrow night for a "demo". I'm going to have him look at it. I still haven't returned the old one, but will do so after tomorrow.


Bryan
"Jazz, Pop, and Latin styles merge..."
www.BryanLubeck.com
 
Posts: 82 | Location: Chicago, IL | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of Saxman7
Posted Hide Post
quote:
Originally posted by Kyle-at-Bose:
Hi all. I would like to connect these two threads:
http://bose.infopop.cc/eve/forums?a=tpc&s=8206048934&f=3976055944&m=696108058&r=2511079551#2511079551

We've found that anyone who may have inserted the lower L1 improperly upside-down may damage the connector inside the PS1-L1 "nest". If you think that you may have done this, then please look at the connector on the PS1 and check that it's fully seated. A simple light push down with your thumb to the connector will verify that it's seated correctly. The second thing that can be checked (and something that we recently became aware of) is little silver metal plate that sticks out of the lower L1. Check the two screws to ensure that they are properly seated also. What makes me think that it's a connection issue is for the circumstances where the B1 is heard but none of the L1 is heard. We'll continue to watch and investigate this situation. Maybe pics of what I'm talking about may help too?


Yeah, pics would DEFINITELY help, as the terminology is confusing, especially for us newbies. As for putting the lower L1 in upside-down, it's not hard to do, as the two sides don't look that different (again, esp. when new). It may behoove Bose to clearly mark somehow, which side goes down....

Another suggestion, is to include perhaps a wide velcro strap (or pair) that either attaches, or is already attached to the bag(s) for the L1s. I haul my equipment on a good sized "rock n roller" rack, and with various bags (especially now, with the addition of the odd-sized base), mic stands, & cases, the two narrow, long L1s are very awkward to fit on/within all this. Even though I use bungee cords to hold everything on, I've almost had one fall off already. If they were bound together, it would greatly help both broaden & balance them.

I'm going to find some velcro straps and do a do-it-yourself fix, but it would be a nice feature for the bags to have them already sewn on.....


"When the power of love overcomes the love of power the world will know peace."
- Jimi Hendrix
 
Posts: 231 | Location: Atlanta | Registered: Thu March 18 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of Saxhound
Posted Hide Post
Saxman7,

I too, almost lost my L-1's off the side of my rock'n'roller. Here's what I use now:


Both sections fit very snugly into the bag (inside their Bose bags), and it is a lot more stable on your cart. It's about $20 at Musician's Friend or GC.

There was another post about this that I can't find anymore. It also showed the SKB golf club case with skate wheels. That one will hold 4 sections, but it's pretty heavy fully loaded. Here's a pic.

 
Posts: 167 | Location: Elmhurst, IL | Registered: Thu March 04 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Picture of Saxhound
Posted Hide Post
I forgot that you can only add one attachment per post. Here's the stand bag.

 
Posts: 167 | Location: Elmhurst, IL | Registered: Thu March 04 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Posted Hide Post
Saxman7,

What we have been using is a bag made by On Stage. It's actually made for speaker stands but it holds the two L1's perfectly. There's a seperater inside so they don't scratch each other as well. I'm not sure where to get them as I purchased ours locally but I'm sure Musician's Freind or one of the other big outfits carry them. They cost about $25.00. They're also great for mic stands and other equipment. I beleive they'd be a little more stable on your cart.

Hazer
 
Posts: 48 | Location: Cattaraugus, NY | Registered: Sun December 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
Posted Hide Post
And yes, that's exactly the bag I was referring to, the one that Saxhound pictured. They do work great.

Hazer
 
Posts: 48 | Location: Cattaraugus, NY | Registered: Sun December 05 2004Reply With QuoteEdit or Delete MessageAsk Bose for help
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