Over the last few days I've noticed once or twice when I've plugged in my tone engine and powered it up, nothing happened.

I checked all the connections from the power chord to the Bose power supply-it was firmly in place. I checked the power supply into the actual tone engine, that also was firm.

When I wiggle the actual plug once the lights flickered on & off, but then I re-plugged it in and couldn't make it happen again. Same thing with a wall outlet. Once its on-its fine, but as you might imagine, its unsettling.

I'll be trying a different a/c chord with the power supply today to see if it happens again.

Any similar experiences or comments?

Thanks

Hi Bill,

Sorry you are having trouble with this.

I cannot think of anything that you could do at your end to solve this. I think you'll have to call support in the morning.

Call Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only)
Monday-Friday: 8:30 AM - 9:00 PM ET
Saturday 9:00 AM - 5:00 PM ET
Currently no support available on Sunday