I will tell you right now, I THINK THIS SUCKS!!! I got my system (was the first one to buy here in Cincinnati) back last Sept. Love the system and would not think of any other for acoustic guitar. Now Im finding out the some SMUCK that is going to buy his system now is going to get this deluxe bags and I am stuck with the old ones!!! Bose you bl** on this one. BAD MARKETING!!!! You just pi**ed off a bunch of old and loyal people!!! Im not going to pay money for the other bags!!!!

[I added the ** to clean up the message a bit]

This message has been edited. Last edited by: Steve-at-Bose,

Hey gang,

We hear you on the Deluxe Bag offer. Please understand that we stewed over whether or not to offer this due to the reaction that is coming through from our existing customers. It was not an easy decision.

We are really stoked about offering the deluxe bags and decided that it would be a fantastic offer. The unfortunate thing is that we cannot offer free bags to the thousands of existing owners.

I understand the dissapointment, I can relate. If I were to work with our team here on a program where we sell the bags to owners at a reduced price in the month of August would there be takers? Please reply here, not via PM.

Gibson Dove, I can empathize with your dissapointment (anger). Please keep it respectful.

First of all, how much discount are "veteran" owners going to get? Why not keep the discount "open" for those of us who already have the system [original registered owners], so that we can take advantage down the line when we can afford to upgrade? Seems like the least Bose could do for those of us who have already taken the plunge. I love the system, but if I were a dishonest man, I could return mine [90 days almost up] and order a new PAS and get the new bags. Can't do it, but I'm sure there are some who will.

Hey Steve,

YES, I would consider buying the new bags if the price was not so steep. (I understand your dilemma with the offer, etc, AND I respect very much your convictions to "do what's right" to produce the best product you can.)

I also wish you would consider an option to make each component priced individually as well as by the set. For example, I have another solution for my L1's and don't really need those deluxe bags.

Thanks, Mike

Sure, I would certianly be interested in taking advantage of this offer. Would it be available through dealers (especially here in Long & McQuade country) or would I have to go through shipping, duty, etc that would be involved in shipping across the border?

Thanks from Ivan

Yes, one taker anyway

Hey you guys (the unhappy ones) have me worried now. I'm afraid if I take advantage of this fine offer that I'll be disappointed a few months down the line should they sell out the PS1 and come out with that PS2 I've been dreaming of.

Oldghm

and I hate being a smuck ( I was a schmuck once for a short time but I got over it.)

Steve

Those are great looking bags. I just bought the PAS on 7/28/04. I wish I would have known about the bag offer. I would have waited a couple of days. How about having a grandfather clause for those of us who purchased a system just a couple of days before 8/1. By the way I love the PAS. I play a Taylor W14CE with a L R Baggs it sounds great. Thanks for a great system. Let me know about the bags.

Doug Wadsworth
Relaxingguitar.com

Hey Oldghm

Schmucks will rule the world! (from one schmuck to another).


Thanks from Ivan (probably Olderghm than you)

Oooh, those are purty.

RP

(real purty)

Hey Bose guys,
Great forum site I've learned alot reading through it.
I tried out the PAS a couple weeks ago at Long & Mcquade in Oshawa and it was awesome. Seriously looking at a purchase in the next couple weeks. My question for me is the promo bag offer for the system available to your Canadian customers?

I can't say that I like the smell of this offer. Hey Bose, why not have all of us vets send you our original bags and you send us the new deluxes? We would be happy, (I'm sure I speak for a few of us) to pay for shipping both ways to get them.

Nice Bags!

I'm planning to buy a PAS this month, but I see no mention of the special bag deal in the Bose website on-line store. Other than reading this message board (religiously, I might add), how would I know about it?

Adios, Amigos in good sound taste!

Hey, cool bags...some nice features...hmm...let's see, they cost...

(*cough* *splutter* <coffee sprays all over keyboard>

$275 PER SYSTEM?

Let me pull out my sewing machine...for $275 I'll make them myself!

I'd rather spend the money on an extra B1. At least that DOES something.

Just my $0.02.

[QUOTE]Originally posted by MRO:

For example, I have another solution for my L1's and don't really need those deluxe bags.

Mike, what are you using for your L1's? I'd like to find something with more protection, & right now pvc pipe is all I've come up with.

just my opinion. i realize in reality it would be impossible for bose to supply free deluxe bags to all whom have already purchased the ststem. i've been reading the posts, but not sure what the deal is.
In my opinion, if it is an extra cost to those buying the system now, it would seem fair. however, if they are being offered at no extra cost to new buyers as a marketing attempt to get more pas buyers, i too think this would be wrong.
if it is an option for a new buyer, and they have to pay extra for the new bags, i do believe it would be at least a generous offer, and a thankyou to the first initial vets that got this off the ground, to offer a decent discount on the bags,
at this point, sound is more important to me than the bags. however, this does raise questions as when i was deciding to buy the system, about how changes maybe to the system itself may affect us vets.
i would think it fair with in a resonable time, say at least one year (date of purchase), or if generous two, that any updates to the system itself (software, or any significant changes that could be used with our pas systems) be offered free, or at least at a significant discount for the initial buyers.
no new changes should ever be offered as free as incentive to a new buyer, and have a vet from his purcahse date ( 1 to 2 years) have to pay extra. with maybe the exception of a quantity discount.
would i ever stop using the bose because of all this? of course not. but i think its a fine line to walk in the marketing area.
for those whom have had the system less than a year, i believe they may feel they are being treated less than loyal customers.
as mentioned above i would feel more upset if this was something like software to play with the bose eq, and presets that i would be charged for, and a new buyer would be offered free.
i associate bose with sound, not designer bags. if they want to offer deluxe bags, fine. but perhaps find out what the market is for them first, and what people are willing to pay. then see if it's worth the production.
seems kinda like buyin a car. if ya buy a car and want a cd player, it's extra. but if ya bought cars from the same guy all the time, he'd probably throw it in for free.
so whatever the deal is, bottom line is it should be extra for someone bying now i'd think. and if generous, offer the vets a discount within a grace period from their date of purchase. just some thoughts from this end..

So many questions, so many comments to make and info to cover ... sensory overload!! Can you tell it's past my bedtime, I'm a morning person.

First, if you've purchased a system from Bose and are within the trial period, please call 800-999-bose (2673) or 877-335-bose (2673) and tell them your situation. Please do not return the system just to get deluxe bags, we'll take care of you.

I'm actively working on something for the rest of y'all, that is long-standing customers and those who purchased from GC or MF (and L&M).

We got the message and we're working to see what we can do. Give us a little while to sort out all the "how to" on this.

For the record, Andy (aka, Ally X) your respectful and well thought out post took me over the edge and got the team fired up to do something for our fantastic customers. Thank you for your perspective.

And I must say I am pleasently surprised at how much everyone likes the bags. The optimist in me says "wow, they wouldn't be this fired up if they didn't dig the bags ... especially Gibson Dove. He really, really likes the bags!"

Keep the comments coming gang. We're not perfect, but we're trying really hard to do it right.

I for one am simply not going to buy unless you Folks-at-Bose include adoption papers with the deal.

Oldghm